{"id":339,"date":"2021-05-03T07:19:00","date_gmt":"2021-05-03T05:19:00","guid":{"rendered":"https:\/\/dotbusiness.infotrend.si\/?p=339"},"modified":"2021-12-20T13:08:01","modified_gmt":"2021-12-20T12:08:01","slug":"planing-monitoring-controlling","status":"publish","type":"post","link":"https:\/\/dotbusiness.org\/pl\/planing-monitoring-controlling\/","title":{"rendered":"Planowanie i organizacja us\u0142ug"},"content":{"rendered":"<p>Zorganizowanie wszystkich zada\u0144 serwisowych jest z\u0142o\u017cone i wymaga du\u017co energii i wiedzy.<\/p>\r\n<h2>ZADANIA SERWISOWE, PLANOWANIE I KONTROLA WYDAJNO\u015aCI, ZADOWOLENIE KLIENTA<\/h2>\r\n<p>Ka\u017cda pojedyncza us\u0142uga staje przed wyzwaniem monitorowania zada\u0144 serwisowych. Prawie ka\u017cdy serwis (urz\u0105dzenie, pojazd, maszyna, ...) ma potrzeb\u0119 prowadzenia historii napraw, roszcze\u0144 gwarancyjnych, g\u0142\u00f3wnych instrukcji i procedur, wersji oprogramowania i innych niezb\u0119dnych parametr\u00f3w.<\/p>\r\n<p><img loading=\"lazy\" class=\"alignnone wp-image-25286 size-large\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2-1024x804.png\" alt=\"\" width=\"1024\" height=\"804\" srcset=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2-1024x804.png 1024w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2-300x236.png 300w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2-768x603.png 768w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2-16x12.png 16w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/App_Organizer\u2013flow2.png 1103w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p><br \/>Pojedyncza naprawa mo\u017ce by\u0107 prosta z wykonaniem w jedn\u0105 osob\u0119 lub z\u0142o\u017cona w kilku zestawach ni\u017c praca projektowa kilku wykonawc\u00f3w.<\/p>\r\n<p>Ka\u017cde zadanie mo\u017ce by\u0107 powi\u0105zane z obiektem (urz\u0105dzenie, pojazd, maszyna, ...) i jest definiowane przez dane takie jak: priorytet, termin, szacowany czas naprawy, szacowany towar do wymiany, planowane us\u0142ugi rozliczeniowe oraz uwagi z korespondencj\u0105 pomi\u0119dzy kontrahentami i klient\u00f3w.<\/p>\r\n<p>Urz\u0105dzenie mo\u017ce posiada\u0107 podpi\u0119te listy kontrolne i protoko\u0142y instalacji, serwisu, kontroli ko\u0144cowej itp., a tak\u017ce formularze z inwentaryzacj\u0105 wymaganych parametr\u00f3w.<\/p>\r\n<h2>PORZ\u0104DEK, PLANOWANIE, WYKONANIE, KONTROLA, ZADOWOLENIE KLIENTA.<\/h2>\r\n<p>Tablica planowania w trzech mo\u017cliwych widokach jest idealnym narz\u0119dziem do rejestrowania, udost\u0119pniania i monitorowania zada\u0144.<\/p>\r\n<p><img loading=\"lazy\" class=\"alignnone  wp-image-25290\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3-300x201.png\" alt=\"\" width=\"224\" height=\"150\" srcset=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3-300x201.png 300w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3-1024x686.png 1024w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3-768x515.png 768w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3-16x12.png 16w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer3.png 1501w\" sizes=\"(max-width: 224px) 100vw, 224px\" \/><img loading=\"lazy\" class=\"alignnone  wp-image-25291\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4-300x159.png\" alt=\"\" width=\"279\" height=\"148\" srcset=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4-300x159.png 300w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4-1024x542.png 1024w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4-768x406.png 768w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4-16x8.png 16w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer4.png 1507w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/><img loading=\"lazy\" class=\"alignnone  wp-image-25292\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-300x159.png\" alt=\"\" width=\"277\" height=\"147\" srcset=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-300x159.png 300w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-1024x541.png 1024w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-768x406.png 768w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-1536x812.png 1536w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5-16x8.png 16w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/planer5.png 1831w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><\/p>\r\n<h3>DOST\u0118P ONLINE I APLIKACJA MOBILNA<\/h3>\r\n<p>Zadania mo\u017cna dodawa\u0107, zarz\u0105dza\u0107 i monitorowa\u0107 za po\u015brednictwem portalu internetowego, a tak\u017ce aplikacji mobilnej na inteligentnym urz\u0105dzeniu mobilnym (Android i Apple).<\/p>\r\n<p>Abonent mo\u017ce zg\u0142osi\u0107 b\u0142\u0105d za po\u015brednictwem aplikacji webowej, jak r\u00f3wnie\u017c aplikacji mobilnej dotBusiness.organizer.<\/p>\r\n<p><img loading=\"lazy\" class=\"alignnone  wp-image-25298\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-139x300.png\" alt=\"\" width=\"93\" height=\"201\" srcset=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-139x300.png 139w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-473x1024.png 473w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-768x1663.png 768w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-709x1536.png 709w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-946x2048.png 946w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS-6x12.png 6w, https:\/\/dotbusiness.org\/wp-content\/uploads\/2021\/05\/20210414_074741000_iOS.png 1125w\" sizes=\"(max-width: 93px) 100vw, 93px\" \/> <img loading=\"lazy\" class=\"alignnone size-full wp-image-61\" src=\"https:\/\/dotbusiness.org\/wp-content\/uploads\/2020\/09\/Phone-mockup_03.png\" alt=\"Background image\" width=\"266\" height=\"235\" \/><\/p>\r\n<h3>KONTROLA I MONITOROWANIE<\/h3>\r\n<p>Z \u0142atwo\u015bci\u0105 dodawaj zapisy odbioru, ko\u0144cowe listy kontrolne, inspekcje przed monta\u017cem i podobne formularze funkcjonalne do indywidualnego zadania dla obiektu. Pomaga to r\u00f3wnie\u017c w zarz\u0105dzaniu jako\u015bci\u0105 do certyfikacji lub bez.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><strong>dotBusiness 360\u00b0<\/strong><br \/>Dost\u0119pne zasoby ludzkie -> Zlecenia Klient\u00f3w -> Planowanie dzia\u0142a\u0144 -> Kontrola wykonanych prac -> Zadowolenie Klienta<\/p>","protected":false},"excerpt":{"rendered":"<p>Organizing all service tasks is complex and requires a lot of energy and knowledge. Service tasks, planning and control of execution, customer feedback Each individual service faces the challenge of monitoring service tasks. Almost every service facility (device, vehicle, machine, ...) has the need to keep a history of repairs, warranty claims, master instructions and [&hellip;]<\/p>","protected":false},"author":1,"featured_media":25283,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[22,32],"tags":[59],"_links":{"self":[{"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/posts\/339"}],"collection":[{"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/comments?post=339"}],"version-history":[{"count":17,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/posts\/339\/revisions"}],"predecessor-version":[{"id":25329,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/posts\/339\/revisions\/25329"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/media\/25283"}],"wp:attachment":[{"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/media?parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/categories?post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dotbusiness.org\/pl\/wp-json\/wp\/v2\/tags?post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}